UK: 01878 700828 / Int: +44 (1878) 700828
We use an automated call screening service. If you’re asked to, state your name, then press #.
To check prices and make your booking, click on the calendar at the day you want your holiday to start (any date coloured green and underlined). Next, pull down the Holiday Length menu to see prices for the lengths of stay available (3 days to 3 weeks). Prices are seasonal, with automatic discounts, as shewn, for longer stays, booking nine months or more ahead, and for last-minute bookings. Don’t forget to check for any special offers!
A 25% deposit secures your booking. If you don’t pay there and then, you’ve got up to five days to do so. When you’re ready to pay, follow the payment link included in any booking confirmation email from us.
The balance, together with a £100 Breakages Deposit, is due eight weeks before the start of your booking. Bookings made eight weeks or less ahead of arrival date are paid for in one installment only. Once you’ve entered details for your booking you can pay online, normally by credit or debit card. You can also pay by card over the phone.
If you encounter any difficulty booking or paying online, call us and we’ll sort things out!
We’ve included in the price you pay a generous allowance for electricity. It’s very unlikely this, but any excess usage would be charged at cost to the Breakages Deposit. The cost of firewood or other charges not already paid would also be deducted that way.
If you’re not yet sure who will be coming with you, or whether you’ll want firewood, or cot and high-chair, you can make changes later : just let us know by email. You can even change dates, though of course that would be subject to availability (and possibly a price change).
The number of ‘canine guests’ or other pets should be entered in the Comments section of the booking form.
Email addresses: The email address you give us should be one that you check frequently. We strongly recommend that you do not give us an email address that you do not have complete control over (rarely the case with a corporate work address!). If you’ve not booked with us before, our emails may initially end up in your junk/spam folder, and you’ll need to be able to recover them from there. Depending on your internet service provider, our emails may appear to come from our booking engine provider bookalet.co.uk – but please ensure your replies to us always go to firstname.lastname@example.org! Card payment emails will come from WorldPay.
See detailed terms and conditions >