Unlocking the Lockdown
Calmac’s timetable is undergoing a series of changes leading to an eventual resumption of normal seasonal timetables. Currently, social distancing on-board is reduced to one metre (if combined with face masks, frequent hand sanitizing, and other personal safety measures appropriate to the circumstances), the frequency of sailings has been increased, and bookings can now be taken up to seven weeks ahead.
Ferry reservations made before lockdown and not relinquished for a refund during lockdown will be honoured, though possibly subject to adjustment to suit the current timetable. Demand for new reservations is likely to remain high until well into September, and quite likely until the winter timetable starts at the last weekend in October. If you need to make a booking, you should do so as soon as possible.
Coronavirus may be in retreat, but it is not yet beaten : there remain risks to any trip away from home. We are therefore continuing to offer the following temporary additional cancellation terms (over-and-above your rights under Scots law) for rentals booked after 31 May 2020 with an arrival date before 27 March 2021 :
If on the day you are due to arrive at Carrick Eriskay you are prohibited from doing so by laws regulations or orders made by the Scottish Government in response to an outbreak (or risk of an outbreak) of COVID-19 (for example – prohibiting you from using a ferry or flight or ordering you to self-isolate), you should notify us of this fact immediately. Your booking will be treated as having been cancelled by you ; but if you provide us with verifiable evidence that you were prohibited from travelling to or occupying Carrick Eriskay, we will refund to you all the money you have already paid to us for the rental that is in excess of the booking deposit.
Alternatively, when you provide the evidence that you were prevented from occupying the property, you may request a postponement of the booking, in which case the full amount that you have paid for the rental will be applied to the replacement rental.
Even before the age of coronavirus, we had a hard-earned reputation for cleanliness and presentation. Now, our procedures include disinfecting and sanitizing that conforms with UK-wide government guidelines for cleaning in non-healthcare settings and best-practice guidelines developed through collaboration across the UK self-catering sector and endorsed by the scottish government. Our detailed procedure is based on AirBnB’s Enhanced Cleaning Protocol. We’re ‘Good To Go‘ : what about you?
The additional specialist equipment, labour and consumables has added very significantly to our ‘turnaround’ costs. We’re able to absorb some of the increase, but the affect on short bookings is so significant that we have no choice but to modify our pricing model, so as to ensure that bookings of less than a week contribute meaningfully towards the additional costs. It’s not all bad news, however : the price for bookings of about a week will not noticeably change, and longer bookings – especially those of a fortnight or more – will cost slightly less than they would have cost before the changes. It is, surely, only fair that those staying for longer don’t subsidize those staying only for a short break, or that a couple don’t subsidize a large family or group of friends.
The need for enhanced cleaning will be reviewed at least monthly, and any changes that are necessary will be implemented promptly. Whilst we would certainly not retrospectively increase charges, we may, if appropriate, retrospectively reduce or eliminate the additional charges, and refund to the guest the savings.
What’ll be Open ?
We can’t tell you what shops, restaurants and attractions will be open during your stay, but the islands’ tourist industry website VisitOuterHebrides does have information on what’s open right now.
Updated 2020-07-24 @ 18:30